Privacy Policy

Who we are

AXION LOGISTICS LLC, operating as Axion3PL (“Axion3PL,” “we,” or “us”), provides ecommerce fulfillment services. This policy describes how we handle information collected through axion3pl.com, our contact form, and communications with our team.

Information we collect

We collect information you choose to provide, including your name, company, email address, phone number, approximate order volume, fulfillment requirements, and the content of your inquiry. Please do not send payment card details, passwords, or sensitive information that is unnecessary for your request.

If you choose optional text messages, we record the phone number, your consent choice, the disclosure shown, its version, the form used, and the submission date and time. We may retain later preference changes and opt-out records to honor your choices.

Our hosting services may process technical information such as IP addresses, browser information, request times, and security logs. The contact form uses a hashed network identifier for hourly submission limits. Expired limit records are removed during later form processing.

How we use information

We use your information to respond to inquiries, understand fulfillment requirements, discuss or provide requested services, maintain business and consent records, and protect the website against misuse. If you expressly opt in, your phone number may be used for customer service and shipment update texts after our messaging service is activated. We do not use this opt-in for promotional texts.

Service providers and disclosures

We use service providers to host the website, store inquiries, support business operations, and provide communications. They may process information as needed to perform those functions for us, subject to applicable safeguards. We may also disclose information if required by law, to respond to valid legal process, or to protect legal rights and the security of our services.

We do not sell your personal information or share it for cross-context behavioral advertising.

Mobile information and SMS consent

We do not sell or share mobile information with third parties or affiliates for marketing or promotional purposes. Text-message opt-in data and consent are not sold, rented, or transferred to another sender. Service providers may process mobile information only as necessary to support our own customer service and communications.

Text-message participation is optional and is not a condition of purchasing or receiving services. The program is limited to customer service and shipment updates. Message frequency varies. Message and data rates may apply. Once messaging is active, reply STOP to opt out or HELP for help. You can also contact support@axion3pl.com to update or withdraw your consent. See our SMS Terms for program details.

Website technologies

The website does not install advertising trackers or third-party analytics. Our hosting platform may use essential cookies or similar technologies for access control, security, and site operation. We do not store contact inquiries or consent records in your browser’s local storage. Third-party websites you choose to visit have their own privacy practices.

Retention and security

We retain information for as long as reasonably needed to respond to inquiries, provide services, maintain required business and consent records, and meet legal obligations. We limit access to stored information and use reasonable safeguards. No online system or method of transmission can be guaranteed completely secure.

Your choices

You may contact support@axion3pl.com to ask about access to, correction of, or deletion of your information, or to withdraw SMS consent. We may need to verify your request. Some information may need to be retained to meet legal requirements, resolve disputes, or preserve opt-out records. We will handle requests according to applicable law.

Children’s information

This website is intended for business inquiries and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided information, contact us so we can review and address it.

Policy updates

We may update this policy as our services or practices change. The effective date at the top of this page identifies the current version. Contact us using the details below with privacy questions.